You can top-up instantly from the comfort of your own home or while on the move using your credit or debit card.
- Login to your online account and enter your credit or debit card details. To become a registered customer, please click here
- Additional benefits when topping-up online:
- Store your card details on our secure server to make future top-ups quick and easy
- Set up Auto Top-Up on Low Balance to ensure you never run out of credit
- To top-up by SMS, you need to initially register your credit or debit card/s in your online account. To become a registered customer, please click here
- Then simply text LOAD to 88802
e.g LOAD 10 2194
- Please note:
- There must be a space between LOAD and the top-up amount and a space between the top-up amount and the last 4 digits of your registered card
- The top-up amount must be between 5 and 25 in whole numbers only
- Customer Services
- Call 263 from your Vizz Roshan Mobile and follow the voice prompt instructions - 10p per call
- Call 020 7177 4000 from another phone in the UK - standard network charges apply
- Call +4420 7177 4000 from your Vizz Roshan Mobile outside the UK - roaming charges apply
With Auto Top up on Low Balance you will never run out of credit. You can cancel or make changes to your auto top-up at any time.
To set-up auto top-up:
- Login to 'My Vizz Roshan' and enter your credit or debit card details. To become a registered Vizz Roshan customer, please click here
- Click on 'Online Top-Up' in the left menu.
- If you do not have a registered card, please make a top-up with a credit/debit card online and tick the box to save your card details to register this card.
- In the Auto Top-Up set-up section, please tick the 'Enable' box, enter a value into the 'Threshold' box and the 'Amount' box and click on the 'Update' button.
- When your balance falls below your Threshold amount, your account will automatically be topped-up with the amount you have selected and your default registered card will be debited.
You can purchase Vizz Roshan Mobile e-vouchers from many stores nationwide wherever you see these signs:
To top-up using e-vouchers / scratch cards:
- Enter *#1455* into your mobile followed by the 10-digit voucher PIN, followed by the # key and press the call/send key
- Call 263 from your Vizz Roshan Mobile in the UK and follow the voice prompt instructions – 10p per call
- Call 020 7177 4000 from another phone in the UK – standard network charges apply
- Call +4420 7177 4000 from your Vizz Roshan Mobile outside the UK – roaming charges apply
- Send the voucher PIN in the text field to 39555. You will receive a confirmation text that your credit has successfully been added - both texts will be free of charge